1. Definitions

The following terms shall have the following meanings:

BEAM Vitality Center: the private company Vibrant Lifestyle Collective BV with VAT number BE0805085449.

Customer: any natural person or legal entity with whom an agreement has been entered into.

Product/Service: all items that the Customer can purchase from BEAM Vitality Center, especially sessions in the Energy Enhancement System.

2. Applicability

These General Conditions apply to all offers, quotations, orders, and purchases of Products/Services between BEAM Vitality Center and the Customer.

BEAM Vitality Center makes these General Conditions available on its website www.beam.be.

The Customer acknowledges and accepts these General Conditions.

BEAM Vitality Center reserves the right to amend these General Conditions at any time by publishing a new version on the aforementioned website. Any order placed by the Customer after BEAM Vitality Center has published this new version implies the Customer’s acceptance of the latest published version.

If BEAM Vitality Center has allowed deviations from these General Conditions, whether explicitly or implicitly, for a short or longer period, this shall not affect its right to demand strict compliance with these General Conditions at any time.

3. Offers and Prices

If an offer or any other proposal from BEAM Vitality Center has a limited validity period or is subject to conditions, this will be explicitly mentioned.

The offer or any other proposal from BEAM Vitality Center contains sufficient information for the Customer to understand the rights and obligations associated with its acceptance.

Unless explicitly stated otherwise, the prices for the Products/Services communicated and/or published by BEAM Vitality Center are always in euros and inclusive of VAT. The reservation of a Service will be invoiced at the prices and conditions in force at the time of the order/reservation acceptance.

BEAM Vitality Center is not bound by price statements that are obviously incorrect, such as printing or typographical errors. The Customer cannot derive any rights from unlawful price information.

BEAM Vitality Center has the right to adjust the prices of the Products/Services.

​The Customer cannot claim a discount for cash payment.

4. Payment

The Customer is solely responsible for the order and payment. If the order is placed by a third party, it is deemed to have been done on behalf and for the account of the Customer.

The payment by the Customer to BEAM Vitality Center for the purchase of one or more Products/Services is as follows: when making a reservation online, the Customer can choose to pay directly online or pay on-site. The total amount is due by the Customer no later than just before the start of the appointment. This can be paid on-site in cash or in advance online through multiple electronic payment options. If the Customer cannot pay upon arrival for the session, access may be denied.

Invoices can be issued upon request and are payable no later than 21 calendar days after the invoice date or on the day of the activity (whichever is earlier). Any delay in payment will automatically and without notice entail an interest of 2% per month for the debtor, increased by an administrative cost of € 20.

5. Cancellation and modification of a reservation

If a cancellation occurs (both by the Customer and BEAM Vitality Centre) earlier than 1 day (24 hours) before the start of the session, a refund of 100% of the amount paid will be applied. The refund will be made via the same provider used for the original payment, unless otherwise agreed with the Customer.

A cancellation within 24 hours before the start of the session will result in a refund of only 50% of the amount paid. The refund will be made via the same provider used for the original payment, unless otherwise agreed with the Customer. If the amount due for the reservation has not yet been paid, the same rules apply: the amount must be paid accordingly.

If BEAM Vitality Center cancels your booking for any reason, you are entitled to a full refund of the amount already paid or you may opt for a free rescheduling. You cannot claim compensation for any expenses you incur (e.g. travel expenses) as a result of BEAM Vitality Center’s cancellation.

If you wish to change your booking (time, date, number of people), you can do so free of charge up to 1 day (24 hours) before the start of the booking. Any changes are only final after you have received written confirmation from us. Changes are subject to availability and can be made online.

If you wish to change your booking within 24 hours before the start of your reservation, you must do so by telephone via the number listed on www.beam.be/en/contact. An administrative fee of € 20 will be charged. Changes are subject to availability.

6. Validity and use of packages

Purchased packages are valid for eighteen (18) months from the date of purchase and may be used by up to five (5) people during that period. Once purchased, a package is final and non-refundable.

In exceptional circumstances, such as the death of the package holder, BEAM provides for the following arrangement. First, the option is offered to transfer the remaining balance of the package to family members or close relatives, so that they may use up the package within the original validity period. If the family or close relatives do not wish to make use of this option, a partial refund may be requested. In that case, BEAM Vitality Center will retain thirty percent (30%) of the remaining package value to cover administrative and operational costs, and seventy percent (70%) of the remaining package value will be refunded to the estate or the designated person.

​7. Arrangements during your visit

​BEAM Vitality Center adheres to a fixed schedule. If you arrive later than the agreed time, you can still participate in the session, but the session will not end at a later time. The duration of your stay will be shortened accordingly. In this case, there is no right to (partial) refund, in any form.

During your session, you should use our reclining chairs. Blankets and cushions are provided in our space.

Eating in the space is not allowed, but you can have a snack in the designated reception area.

Drink water is available in the space, and its use is free of charge.

You are allowed to leave the space during the session to use the restroom.

​The use of mobile phones or iPads is allowed, as long as they do not produce any sounds. We recommend leaving your phone outside or in your bag. If you still wish to take it with you, we will ask you to put it on airplane mode.

​We ask you not to talk or whisper in the space. Please try to be as quiet as possible at all times to avoid disturbing others and give them the chance to relax.

​The EESystem must not be touched under any circumstances. The installation is carefully aligned to provide an optimal experience. Failure to comply with this rule may result in your access to the session being denied.

​BEAM Vitality Center s accessible for standard wheelchairs. If you book a session with us and arrive with a wheelchair, please inform us in advance via welcome@beam.be We would like to know any dimensions and additional assistance you may need to help you as best as possible. You are allowed to attend the session in your own wheelchair.

You can park your vehicle in the designated parking area which you will receive due direction to on arrival. If everything is full, you can park along the street.

​8. Liability

​BEAM Vitality Center does not provide medical advice, make diagnoses, and our sessions may not be considered as medical treatment. For medical advice, contact your doctor or another professional healthcare provider. Customers are advised to timely present medical questions, complaints, or symptoms to the treating physician or other healthcare professional in order to receive professional examination, diagnosis, and possibly medical care.

​Customers are advised never to postpone seeking professional care or disregard medical advice already obtained based on the information on our website.

​BEAM Vitality Center annot be held liable for damage to persons, goods (including the Products), animals, services, etc., that would directly or indirectly result from our Products/Services, except in cases of fraud or deception.

​9. Privacy

Personal data that BEAM Vitality Center collects will only be used for the purpose clearly described in the software or to contact you to provide the best possible service. We do not disclose or sell this information to third parties. You have the right to access, modify, or delete this data.

​Your data will only be stored digitally.

10. Applicable law and jurisdiction

The contractual relationship between BEAM Vitality Center and the Customer is exclusively governed by Belgian law. Any dispute falls under the exclusive jurisdiction of the Dutch-speaking Courts of the judicial district of Ghent.